SERVICES
Our services have been developed to assist you in managing your employees. They have been designed to provide you with the highest level of technical support possible. The following is an example of our diverse service offering.
Organizational Development
West-Can Human Resource Solutions can assist you in improving organizational effectiveness through the analysis of workflows and resources. By providing an outside perspective, West-Can Human Resource Solutions can assist most organizations in identifying areas where higher efficiencies are attainable. Many organizations have not capitalized on the efficiencies created by computerization and staffing changes. Let West-Can Human Resource Solutions help you ensure that the work being done in your organization is serving a purpose.
West-Can Human Resource Solutions can also assist in the communication and implementation of corporate strategies, providing greater assurances that long-term goals can be met. By monitoring the progress of your projects, we can help to ensure that the desired results are being achieved and necessary adjustments are being identified.
Training
West-Can Human Resource Solutions can customize its training to meet the needs of your organization. We can provide your organization skill-based training in these and many other areas:
· Customer Service
· Time Management
· Team Building
· Employee Motivation
· Problem Solving
· Conflict Management
· Performance Development
· Board Training
· Human Resource Management on the Whole
· Effective Hiring Practices
. Sucession Planning
Recruiting & Selection Supports
Our objective is to provide the businesses with a cost- effective alternative to completing their own recruitment and selection process.
As a recruitment/selection support, we will:
· Develop a concise accurate job description for the position you are hiring for. This will allow you to successfully communicate the duties, supervisory responsibilities, educational requirements, physical demands, and work environment that your new employee will be subject to. A well-prepared job description will also reduce new employee orientation and provide you with the information to create an effective career ad.
· Handle your recruitment advertising, thus eliminating the chance of creating disgruntled customers.
· Provide access to individuals both employed and unemployed who are seeking an opportunity to advance and bring their verified skill sets to your place of business for all types of jobs or career paths, which also includes promotional staff. You just set your short list length, and we will provide the best candidates that are available. If we do not have the right individual on file, we will make the calls to secure the best possible candidate. We have access to potential employees from right across Canada.
· Provide a list of effective, objective interview questions and job simulations, eliminating the "yes or no" answers you may be currently receiving in candidate interviews.
· Administer an assortment of personality and behavioral tests that will allow you to better understand the potential candidate. We can also administer other types of testing including computer proficiency testing, typing tests, and skills based tests which we develop based on the specific job requirements.
· Develop a list of objective, situational-based reference questions. By having us complete your reference checks, the results are likely to provide higher accuracy and less bias.
Orientation Development
West-Can Human Resource Solutions can develop an effective orientation program for all types of new employees in your organization. Effective orientations result in lower employee turnover, as well as higher productivity more quickly. Furthermore, well-orientated employees make fewer errors, which ultimately results in time saved by an organization. Our orientation programs can clearly define to a new employee what is expected of them, and what they can expect from your company. The establishment of an effective orientation program can also mean greater stability in the organization, as the business will be less affected by the addition of a new employee.
Policy Manual Development
Carefully written personnel manuals can help improve morale, communicate standards, and prevent disagreements. This saving of time will allow you to spend more time on building up your business. By stating your company's position clearly, you can keep employees up-to-date on company policies while providing the support that you and your managers need to enforce your policies. Personnel policies also significantly reduce orientation demands, which translates into lower training costs.
Outplacement Services
In the unfortunate circumstance that downsizing must occur, West-Can Human Resource Solutions can assist businesses in giving these employees a head start in their next job search. This service assists downsized employees in finding suitable career opportunities with other companies. The service includes resume development, improving on interviewing skills, assistance with keeping informed of positions available that they may be interested in, and cover letter development for any position they are interested in applying for. West-Can Human Resource Solutions' outplacement service eases the impact of termination and shows your remaining employees that you are committed to their welfare.
Performance Appraisal Systems
The value of strong performance appraisals can no longer be ignored in today's world of high demands and tight work schedules. A well-written performance appraisal can assist in the identification of performance shortfalls, aid in the determination of salary increases, allow for more informed promotions, assist in training requirement assessments, and provide a formal acknowledgement of strong performances. This tool is simple and effective, but is often overlooked. West-Can Human Resource Solutions has done extensive research to find an inexpensive, user-friendly, flexible software package to assist employers with their performance appraisals. The system we offer allows you, the employer, to set the elements you want to base your appraisal on and writes the text for your appraisal, based on a one to five rating that you have given to the employee. With this software, an appraisal that would regularly take up to two hours to write by hand can now be done in half an hour, including plans for improvement and performance summaries.
Job Descriptions & Standards
A well-done job description is essential in the effective, efficient communication of job requirements to employees. Job descriptions assist in the identification of essential duties and skills when hiring, communicate expectations to new employees during orientation, and provide valuable information during disciplinary or legal actions. Our job descriptions go far beyond the listing of essential duties, delving into educational/experience requirements, supervisory responsibilities, physical demands, the work environment.
Compensation Analysis
If properly handled, employee compensation can be an effective tool for motivating employees, improving employee performance and increasing job satisfaction. If mismanaged, compensation packages may lead to poor job performance, high absenteeism, grievances, high turnover and general job dissatisfaction. West-Can Human Resource Solutions can do research to see that the monies you are currently paying your staff is representative of similar jobs in the area.
Contract and Temporary Employment
Our temporary employment services are customized to meet each organization's individual needs. This service can assist your organization during peak times and while some of your current permanent employees are away. We have an ongoing pool of available temporary employees for various industries, which can drastically reduce time in human resource administration. Using our temporary services is also helpful after the placement takes place, as West-Can Human Resource Solutions is responsible for all performance issues, developing and collecting time sheets, paying fees associated with payroll such as CPP, EI, and Worker's Compensation costs, and issuing paychecks and records of employment. Our temporary employees can also provide an ongoing pool of potential candidates for permanent employment after the employment term has been completed.
